This is a link to another blog with some interesting posts about "features".
"The challenge is that “although consumers find overloaded gadgets unmanageable, they also find them attractive.” When given choices of varying products consumers will go for the ones with the most features. It appears they want to have their cake (features) and eat it too (simplicity). But here’s something of interest for librarians who want to provide better user experiences. Surowiecki writes that “as buyers, users want all the bells and whistles, but as users they want something clear and simple.” "
http://dbl.lishost.org/blog/2007/05/31/coping-with-the-features-conundrum/
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